[Reid would normally stick to text for this, but... well, look at her. She's eleven, and she seems depressed about the people leaving. He would be too, honestly. And Reid, while very awkward, is a compassionate man.

So he flicks on the video, giving her a smile despite his general discomfort with initiating video interactions. The least he can do is give her a verbal thank you.] Thanks. This is really helpful, and I'm grateful you took the time to answer. If, uh, if you think of anything else, just call.